Complaint Process

It is our goal to create an educational environment wherein individual students can accomplish meaningful academic goals. If you feel that your online experience is less than satisfactory, then we would like to do our best to resolve any issues. Students are encouraged to resolve issues by first working through an informal process where “discussion regarding the issues of concern between the involved student and the appropriate faculty member, Department Chair, Academic Dean, and/or Dean of Students is strongly encouraged.”

For additional information, please review the Student Rights & Responsibilities policy on how to resolve and report a complaint. If further information or assistance is needed, please contact:

Ryan Hobbs
Director, Distance & Digital Learning